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Service Request Procedures
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Click on Service Requests located on the left hand menu.
Enter UMass Lowell username (FirstName_LastName) and password. Click on continue.
Select a site page; click on service requests.
Display service requests page: click on create service request in the lower right corner.
Confirm requester page: fill in any extra information then click next.
Select a Service page: choose locksmith services or new web request.
Enter Service Details:
Fill in "Work Title" (e.g Building-Room number).
Fill in "Description of Work" (details of request).
Click on site button; click on UMass-Lowell-Lowell or LOW02.
Click on building button, then click on your building name. Note: floors and rooms are not required.
Review your information and then click finish.
You can now hit Logout in upper right corner.
Check Application Status