Contact Counseling Services


Counseling Services, Wellness Center
University of Massachusetts Lowell
University Crossing
220 Pawtucket Street, Suite #300
Lowell, MA 01854-5144

Phone, Fax & Email

  • Wellness Center Phone Number: 978-934-6800
  • After Hours Emergency Phone Number978-934-4911
    • From University Phones: 44-911
  • Non-emergency UMass Lowell Police: 978-934-2398
  • Fax: 978-934-4025
Note: Email is not a confidential means of communication.

Note: the Counseling Center is open throughout the calendar year, but does not have extended hours when regular semesters are not in session.

Be Well at UML (UMass Lowell) Logo in blue

Contact The Wellness Center

You can visit the Wellness Center on the third floor of University Crossing or call us at 978-934-6800. The Wellness Center includes: Counseling Services, Disability Services, Health Education & Promotion and Health Services.


If you are looking for support and resources to help you cope with a sudden loss please contact the Wellness Center or Counseling Services directly.


  • Monday: 8:15 a.m. - 6:45 p.m.
    Please note: we close at 4:45 p.m. during winter and spring breaks, as well as in the time period between graduation in May until school resumes for the fall semester of the upcoming academic year.
  • Tuesday - Thursday: 8:15 a.m. - 4:45 p.m.
  • Friday: 9:15 a.m. - 4:45 p.m.

The Wellness Center observes university procedures and will not be open if the university is closed for a holiday, inclement weather, partial shutdown periods, or other urgent situations.