Mailing Address:

Counseling Services, University of Massachusetts Lowell
220 Pawtucket St., University Crossing Suite 300
Lowell, MA 01854


Third floor of University Crossing
Phone Number: 978-934-6800
Fax Number: 978-934-4025

In case of mental health crisis anytime, 24/7/365: Speak with the on-call crisis clinician by calling 855-890-2879.

In case of emergency: Speak with UMass Lowell Police by calling 978-934-4911.


  • Monday - Thursday: 8:15 a.m. - 4:45 p.m.
  • Friday: 9:15 a.m. - 4:45 p.m.

Note: Counseling Services is closed should the university be closed due to weather, holidays, or partial shut downs.