We strive to empower, support, and assist students in the pursuit of their academic, professional, and personal endeavors.

Important UMass Lowell Counseling Services Coronavirus Update

To schedule an initial, first appointment:

Call the Wellness Center at 978-934-6800 during normal business hours (Monday – Thursday: 8:30 a.m. – 4:45 p.m., Friday: 9:15 a.m. – 4:45 p.m.) for an in-person 30 minute appointment.

Initial appointments are only scheduled same-day, so please only call for an appointment on a day when you are available for a session.

It is advised that you call at 8:30 a.m. to obtain a same-day appointment, as initial appointments times are filled quickly. It will be required that you arrive 30 minutes prior to your appointment time to complete required forms at a kiosk in the Wellness Center waiting room.

All students are required to wear facial coverings while in the Wellness Center waiting room and during office visits.

While all initial appointments are in-person, subsequent appointments may be conducted via Zoom. Zoom appointments require that students are physically located in Massachusetts and are alone in a private, confidential setting during their appointment times.

Urgent Needs / Mental Health Crisis

For urgent needs or mental health crises, a crisis counselor continues to be available 24 hours per day, 7 days per week.

  • Crisis counselor, call 855-890-2879

We are specialists in working with undergraduate and graduate students to tackle challenges and remove barriers to growth, change, happiness, peace, or well-being. We wish you success and fulfillment as you continue along your journey at University of Massachusetts, Lowell!

Contact Us

To schedule an initial or follow-up appointment during Wellness Center business hours:
Call 978-934-6800, email counseling@uml.edu or walk in to the Wellness Center at University Crossing, Suite 300.

For mental health crises anytime, 24/7/365, please speak with an on-call crisis clinician by calling 855-890-2879.

For emergencies:
Call UMass Lowell Police at 978-934-4911.

Two female students at an information table in University Crossing wearing "Fresh Check Day" t-shirts.


Supporting the mental health and wellbeing of all of our students.