IMPORTANT UML COunseling Services CORONAVIRUS UPDATE
As of March 24, 2020, Counseling Services will be supporting the health and wellbeing of our students using remote platforms. While we will be answering phone calls during normal business hours, we will not be monitoring voice mail until further notice.
As of April 14, 2020, Counseling Services will be offering individual counseling services via telehealth (via phone or video using Skype for Business) for all enrolled, eligible UMass Lowell students who are currently residing in Massachusetts or New Hampshire. We understand that this is a difficult time for students and we are eager to provide support, assistance, and counseling to help our students navigate challenges, persevere, and succeed.
To request a counseling session, call the Wellness Center at 978-934-6800 or e-mail counseling@uml.edu during regular business hours: - Monday – Thursday: 8:30 a.m. – 4:45 p.m.
- Friday: 9:15 a.m. – 4:45 p.m.
A clinician will contact you via phone and/or e-mail within 1 business day to schedule an appointment in advance for you. Please provide your:
- full name,
- Student ID#, and
- a phone number where you can be reached.
Remember, e-mail is not a secure form of communication and confidentiality cannot be guaranteed. E-mail is checked multiple times during regular business hours, but not on evenings, weekends, holidays, or when the university is closed (e.g. snow days).
For urgent needs or mental health crises, a crisis counselor continues to be available 24 hours per day, 7 days per week.
- Crisis counselor, call 855-890-2879