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Departments providing services remotely. Building access limited. Check uml.edu/alert for more info.

Counseling Services

IMPORTANT CORONAVIRUS UPDATE

As of Tuesday the 24th of March, Counseling Services will be supporting the health and wellbeing of our students and staff using remote platforms. While we will be answering phone calls during normal business hours, we will not be monitoring voice mail until further notice.

Call 978-934-6800 to schedule a phone consultation with a UMLCS counselor. 

  • Monday-Thursday: 8:30 a.m. – 4:45 p.m.
  • Friday: 9:15 a.m. – 4:45 p.m.

During these appointments, counselors will evaluate a student’s concerns and develop a care plan to help them get their needs met. 24/7 crisis services staffed by a crisis counselor continue to be available for students. To access the crisis counselor, call 855-890-2879. Online resources are being developed to support student mental and emotional health and will be announced as they are available.

While we will be answering phone calls during normal business hours, we will not be monitoring voice mail until further notice.  

If we are unable to take your call, email a staff member at Counseling Services: counseling@uml.edu. 

When emailing please include your name, student ID number and a phone number for us to reach you at to respond to your email.   Do not include any information that you would consider confidential because while every effort is made to protect confidentiality, email is not a secure form of communication and confidentiality cannot be guaranteed Emails will be checked throughout the business day and will be responded to as soon as possible.

Connect to additional Counseling Resources.

We strive to empower, support, and assist students in the pursuit of their academic, professional, and personal endeavors.

We are specialists in working with undergraduate and graduate students to tackle challenges and remove barriers to growth, change, happiness, peace, or well-being. We wish you success and fulfillment as you continue along your journey at University of Massachusetts, Lowell!

Contact Us

To Schedule an Initial or Follow Up Appointment during Wellness Center Business Hours:
Call 978-934-6800 or Walk In to the Wellness Center at University Crossing, Suite 300.

For Mental Health Crises during Wellness Center Business Hours:
Call 978-934-6800 or Walk In to the Wellness Center at University Crossing, Suite 300 and indicate to the Front Desk you are "in crisis".

For Mental Health Crises outside of Wellness Center Business Hours:
Call the Clinician On-Call by calling 978-934-6800 and choosing option #1.

For Emergencies:
Call UMass Lowell Police at 978-934-4911.