Important UMass Lowell Counseling Services Coronavirus Update
To schedule an initial, first appointment:
Call the Wellness Center at 978-934-6800 during normal business hours (Monday – Thursday: 8:30 a.m. – 4:45 p.m., Friday: 9:15 a.m. – 4:45 p.m.) for an in-person 30 minute appointment.
Initial appointments are only scheduled same-day, so please only call for an appointment on a day when you are available for a session.
It is advised that you call at 8:30 a.m. to obtain a same-day appointment, as initial appointments times are filled quickly. It will be required that you arrive 30 minutes prior to your appointment time to complete required forms at a kiosk in the Wellness Center waiting room.
All students are required to wear facial coverings while in the Wellness Center waiting room and during office visits.
While all initial appointments are in-person, subsequent appointments may be conducted via Zoom. Zoom appointments require that students are physically located in Massachusetts and are alone in a private, confidential setting during their appointment times.
Urgent Needs / Mental Health Crisis
For urgent needs or mental health crises, a crisis counselor continues to be available 24 hours per day, 7 days per week.
- Crisis counselor, call 855-890-2879
