You Are Welcome Here

To schedule a first appointment with a clinician at Counseling Services, call 978-934-6800 during regular business hours to speak with one of our friendly staff. Initial consults are only scheduled for the same day or next business day, so please call for an appointment when you have time for a session.

First appointments last approximately 25 minutes and are in-person only. You will be required to arrive 20 minutes prior to your scheduled time to complete necessary forms at a Wellness Center kiosk. During the appointment, your clinician will discuss your concerns and goals and together you will make a plan for next steps. Possible options for next steps include group therapy, brief individual therapy, referrals to community mental health providers, or referrals to other campus offices.

If you are an existing client of UMass Lowell Counseling Services, please call the Wellness Center and ask to schedule a follow up appointment with your current clinician.

If You Are In Crisis

If you are experiencing a mental health crisis, contact the UMass Lowell on-call clinician 855-890-2879. The on-call clinician is available 24 hours a day, 7 days a week, 365 days a year.

To get help in an emergency if you are concerned about the immediate safety of yourself or another person, please contact Campus Police at 978-934-4911.

Mental Health Crisis?

Speak with our on-call counselor anytime, anywhere by calling:
855-890-2879

Life-Threatening Emergency?

Speak with UMass Lowell Police anytime by calling:
978-934-4911

Worried About a Student?

Reach out to the the Student Assessment, Referral and Support (STARS) team by submitting this form:
STARS Referral

Want to Schedule an Appointment?

Call 978-934-6800 during regular business hours