09/10/2025
By Russell Perry

Welcome back to another year at UMass Lowell! Whether you’re arriving on campus for the first time, a grad student beginning a research project or a faculty member setting up course reserves, the UML Library staff is ready to help answer questions and connect you to the information you need.

This fall, library reference hours will be effective from Sept. 10 through the end of the semester, excluding holidays and university closures. Please check the calendar on the Library website for the latest updates.

We offer a range of methods for students, faculty and staff to connect with our reference librarians.

In-person research help will be available at our Information Desks, located on the first floor of Lydon Library (on North Campus) and the fourth floor of O’Leary Library (South Campus)! You can get walk-up research help from our reference librarians Monday-Wednesday afternoons from 12:30-4:30 p.m.

Additionally, you can chat with a reference librarian in real time, Monday-Thursday evenings from 4:30-6:30 p.m. and Friday afternoons from 1-3 p.m. Visit uml.libanswers.com to start chatting today.

We’re also pleased to offer bookable Research Consults, where you can make an appointment to meet with a reference librarian on campus or via Zoom. Appointments are generally available Monday-Friday, but times will vary. To check appointment times or book a session, visit uml.libcal.com/appointments. Please note that reservations must be made at least 24 hours in advance.

Can't make it for Walk-Up Research Help, Live Chat hours or a Research Consult? No problem! You can reach out to the reference librarians at any time by sending an email to ask@uml.libanswers.com.