06/25/2025
By Michael Cipriano

On Wednesday, June 18, UMass Lowell IT replaced the security certificate used by the eduroam Wi-Fi network. After this change, most devices will no longer connect automatically and will need to be reconfigured. To restore access, you’ll need to remove or "forget" your existing eduroam network settings and reconnect as if setting it up for the first time. Step-by-step instructions are available at uml.edu/eduroam for Windows, macOS, iOS and Android, as well as other devices.

Need help?

  • Drop-in support is available at the University Crossing IT Service Desk, Monday through Friday from 8 a.m. – 5 p.m.
  • You can also contact TechServices for assistance via our HelpLine at 978-934-4357, Monday through Friday from 8 a.m. – 5 p.m.