06/16/2025
By Michael Cipriano
On Wednesday, June 18 at 5 a.m., UMass Lowell IT will replace the security certificate used by the Eduroam WiFi network. After this change, most devices will no longer connect automatically and will need to be reconfigured. To restore access, you’ll need to remove or "forget" your existing Eduroam network settings and reconnect as if setting it up for the first time. Step-by-step instructions are available at uml.edu/wireless for Windows, macOS, iOS, and Android.
Need help?
Drop-in WiFi support will be available at the following locations:
- O’Leary Library Lobby
- Cumnock Hall Marketplace
- University Crossing IT Service Desk
Support hours:
- Wednesday, June 18 and Friday, June 20: 8 a.m. – 8 p.m.
- Week of June 23 (Monday–Friday): 8 a.m. – 8 p.m.
You can also contact TechServices at any time for assistance via our HelpLine at 978-934-4357.
For the best experience, you can delete your WiFi settings at any point after 5 a.m. on Wednesday, June 18 before your next visit to campus.