This page will provide new users with step by step instructions on accessing your SiS Self-Service account and also your UMass Lowell email account and password.

Getting Your Email Address (also known as Secure Access Username)

Use your Secure Access Username to gain access to the SiS Self-Service Application, as well as your UMass Lowell email account.

Screen grab showing the Email Address Lookup tool.

Step 1: Navigate to the Email Address Lookup tool.


Step 2: Enter the correct information into the corresponding fields, and then click the Get Email Address button to get your username/email address.

Step 3: Your username will appear under the SA Logon ID. Use this username to gain access to SiS Self-Service, UMass Lowell email accounts, the wireless network, HR Direct, myAlert, MyParking, the Online Housing Gateway, VPN, Library Resources, Echo 360 Lecture Capture System, and many other systems.

Step 4: Set up Password and Profile

myPassword is UMass Lowell's Self-Service Password Management tool which allows you to securely manage your email & SiS account password.

Visit the Managing Passwords with myPassword webpage to learn how.