Skip to Main Content

Monthly Reconciliation

It is the cardholder’s responsibility to reconcile their monthly bank statements to their purchase documentation. Statements must be reconciled by the 15th of the following month.

The reconciliation is imperative to ensure your continued use of the ProCard. Statements will be available to download on the Citi website beginning on the 16th of the month. The statement is for review and reconciliation purposes only. Please note that the monthly billing cycle closes on the 15th of each month. You will not have a statement if you have not made any purchases during the monthly cycle.

To download a copy of your statement, go to the Citi Commercial Card website and login (if you have not yet registered, please see Registration Information). On the home page, select the statement link displayed on the right side of the screen. Select the statement date icon for the desired month and then click Download (located under the Billed Transactions header). Select the radio button for PDF (default option) and click the Download button.

The reconciliation documentation consists of three parts:

  • ProCard Purchase Log (xls) - REQUIRED to be completed for each bank statement
  • Bank statement - If your statement contains charges that you feel are in error, please follow the steps in Disputing a Transaction. If your statement contains charges that you believe to be fraudulent, please contact Citi immediately and notify the ProCard Office.
  • Receipts/Documentation - If you misplace any support documentation, contact the vendor and request a copy. It is imperative that you obtain all proper support documentation.
    • If your card has the Travel Option and you are reconciling business meals, the itemized restaurant receipt is required. Per IRS regulations, please notate the business purpose of the meal and the list of attendees. For more information, please refer to the Travel Expense Policy (FS-2-105), UMass Lowell.