Your anticipated financial aid package must exceed your financial obligation to the university for the current semester in order to qualify for the bookstore voucher program. The voucher is an available line of credit at the UMass Lowell River Hawk Shop to be used for textbooks and course related supplies. Book vouchers may vary from as little at $50 to up to $700.
If you qualify for a book voucher, you will receive an email in your university student email account and it will be noted in SiS student center to do list.
The email sent to you will provide the dates in which the vouchers will be valid. There will be no extensions. To take advantage of your voucher, simply visit the River Hawk Shop located in University Crossing. For hours of operation, please visit the bookstore website.
You must present a picture ID to use your voucher. If you are an online student, you can order books from the UMass Lowell/Follett Bookstore using your voucher as method of payment and have your books shipped to you.
Using a book voucher does not change the total of your financial aid award. It is not an additional award. A book voucher is simply a way to access your financial aid for bookstore purchases. The exact amount you charge at the bookstore will be added to your SiS account. Your financial aid will be applied towards these charges and the balance will be deducted from your financial aid refund, should you qualify. If you opt not to use your voucher you do not need to do anything. If you do not use the voucher, your account will not be charged.
If your financial aid package changes for any reason (i.e.: declining a portion of your financial aid package), you are still responsible for all charges incurred at the bookstore.
Note: If loans are part of your financial aid package and you will be declining the loans, please call The Solution Center at 978- 934-2000 to verify that you still qualify for a bookstore voucher. Students who withdraw may return books in good condition with a receipt to the bookstore. Visit Book Return Policy for more information.
If your financial aid/loans are reduced for any reason, you must personally accept full responsibility for all charges made to the bookstore. Failure to repay the university in full may result in withholding the university services and/or ability to register for the upcoming semester. Outstanding obligations will be referred to a collection agency and the student assumes liability for all associated collection costs.