Prior to joining the Office of Multicultural Affairs (OMA) as Associate Director, Francine worked in the Center for Learning and Academic Services as the Coordinator of Transfer Academic Support. She was responsible for planning, development and coordination of various academic advising programs, student retention and outreach activities that enhanced the transfer student’s academic experience. Supporting student success and engagement is a passion of hers. Francine earned her doctorate in Leadership in Education at UMass Lowell in 2020. She was born and raised in Philadelphia.