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For Parents

Common Goals

We at UMass Lowell Counseling Services (UMLCS) recognize that these college years are both exciting and stressful. Rest assured our goals are quite similar to what you envision your child taking away from their UMass Lowell experience. We aim to empower our students to take full advantage of their time here by getting the most they can out of the resources offered and most importantly, out of the education available.

We hope to see all UMass Lowell students reach their full academic potential. However, during times of stress, anxiety, or emotional distress, academics can suffer. Our clinicians are available to support students during these times.


As parents, this may be a time of transition. You may be used to having the ability to call your child’s school and speaking to teachers and other professionals. In the Counseling Center, due to Massachusetts state laws and professional ethical guidelines, if your child meets with a UMLCS clinician we will not inform their parents or release any confidential information discussed.

We do, however, understand that there are times when you may be concerned and unclear about what to do. UMLCS welcomes phone calls and emails from concerned family members and friends. We are happy to speak to you regarding your concerns and offer suggestions as to what may or may not be helpful, or provide you with an outside referral. Again, we will not discuss a specific student's case.

Common Parent Concerns

Transitioning from high school to college:

  • Your child is most likely experiencing a new sense of freedom and autonomy. Remember that college will be a time of intellectual growth, personal and career exploration and social adaptions.
  • You can encourage their continued growth and development.
  • Give them the opportunity to learn self-advocacy skills. Encourage them to reach out to the different offices and resources on campus.
  • Allow for mistakes. Parents must encourage and accept the child's ability to make independent decisions. Both the college student and the parents must realize mistakes will be made along the way - it's called life experience. Learning from mistakes is another type of learning.
  • Guide rather than pressure. Communicating educational goals and expectations should be done in a manner respectful of the student's own style and interests. College students need to pursue their own passions. Although parental input can be useful, children should not be expected to live out their parents' dreams.
  • Know that this is a time of transition and change for you as well. Reach out to friends and family to acquaint yourself into a new routine.
  • Allow yourself the opportunity and flexibility to learn and grow along with your child.

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