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About Us

General Information

The Counseling Center is a department within the Wellness Center, under the Student Affairs Division. Here, we are committed to caring for the student community of UMass Lowell and its emotional and mental health. Academic success is often connected to our emotional well-being and self-esteem. This is why we focus on supporting our students in a manner that creates an atmosphere more cohesive for academic and personal growth. Our counselors provide crisis intervention, assessment, referrals and short term individual counseling for all eligible students.

All appointments and services provided from the Counselors within the Counseling Center are free to matriculating students.


All matriculated, degree-seeking UMass Lowell students are eligible for the services provided by the Counseling Center.

Services Provided

  • Crisis Intervention: When a student is facing a crisis or emergency situation, we encourage them to either call Campus Police if necessary (978-934-4911) or come to the Counseling Center, during our regular daytime hours. If possible, a counselor will meet with the student immediately to assess their needs.After hours, the UMass Lowell Campus Police should be contacted.  If a student, staff or faculty member is faced with another student in crisis, they are urged to follow the same steps.
  • Individual Counseling: Students come into the Counseling Center with a variety of concerns, and may meet one-on-one with a Counselor to discuss their stressors. Reasons for coming in can range from a breakup, a poor grade, to depression, anxiety or alcohol abuse. Often, students feel significantly better after coming in for a few appointments. Other students may be in need of more support. Note: if a counselor feels that a student’s needs are greater than what they can provide or will needing ongoing support, they may refer them to an outside provider.
  • Alcohol/Drug Counseling: Students may refer themselves to meet with the AOD counselor, or may be mandated to attend a meeting if a violation of the Code of Conduct occurs. During these sessions, the AOD counselor works with students on an individual basis offering interventions, assessment, counseling and treatment referrals if necessary.
  • Groups: We often offer group counseling sessions to students presenting with anxiety, homesickness, or other common issues. Students will be evaluated at an individual counseling session before being referred to a group.


All eligible UMass Lowell students (matriculated, degree-seeking) may use the Counseling Center’s services without any cost.