How to access your electronic form I-20

screenshot of email from ISSO displaying hyperlink and login credentials to access electronic I20

Step 1: You will receive an email from with the subject line "Please download your electronic I-20". From this email, click on the "Electronic I-20" hyperlink.

screenshot of UMassVIP login screen showing login credentials pre populated
Step 2: You will be directed to the UMassVIP login screen. Your login credentials will automatically pre-populate. DO NOT ENTER ANY LOGIN INFORMATION, as this will prevent you from logging into the e-form. Click the "Login" button.
screenshot of second UMassVIP window that will pop up once you login, link to click to actually download I20 is highlighted at top
Step 3: At the top of the page, click on the "Electronic I-20" hyperlink. DO NOT enter your student ID number yet. Clicking on this hyperlink will bring you to a new window.
screenshot of window were student will actually download I20, there is a table with their eform information and below that the link to download

Step 4: This new window will have a table with your e-form data listed. Below this table there is a section called "Attached File(s)". Click on the hyperlink under this section, which will open your electronic Form I-20. Please be sure to save this I-20, print it, sign it, and retain it for your immigration records.

screenshot of UMassVIP window, field for student to enter ID number and submit to confirm I20 download

Step 5: Go back to the previous window to confirm you downloaded your electronic I-20 as described above. Enter your UMass Lowell student ID number in the University ID field, check the box that says you have downloaded your I-20, and click submit.

Step 6: You will receive a confirmation email from stating that you have downloaded your electronic I-20.