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Payroll Services

Welcome to Payroll Services where you'll find information you need to answer questions about your paycheck or other payroll services.

Verification of Employment And Salary

The University of Massachusetts is now part of The Work Number®, an independent service, which provides our current and former employees and verifiers with rapid verification 24 hours a day, 7 days a week.

  1. For Proof of Employment or Income, provide your creditor:
    • Access Options for Creditors: visit the The Work Number® website or call: 1-800-367-5690 or 1-800-367-2884.
    • UMass Employer Code: 18128
    • Your Social Security Number
  2. To retrieve an Immigration Support Letter, you need to:
    • Access The Work Number® website and Select Employee Option and then Login
    • UMass Employer Code: 18128
    • Your Username (Username is your SSN - 9 digits, no dashes, no spaces)
    • Your PIN (if first time, use your birth year and last four digits of your SSN)
    • Select Immigration Verification ;Option form Employee Menu
    • Click on Get Verification Button, Print and Logout

*Note: A Salary key can be created by the employee and handed to a verifier in the rare occurrence that the verifier is not a verifier with The Work Number®.