Everyone experiences emotions at work. We get frustrated with bosses giving more work when they don’t understand how much work we already have. We get upset with co-workers who don’t do their jobs, so we can’t do ours. We get angry with irate customers who don’t realize we are only trying to help. We worry about an uncertain future. But with all these emotions, most people don’t think they have anything to do with how they are feeling. They believe their emotions are a result of an external cause. That just isn’t true.