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Travel Office

Unified Procurement Services Team (UPST)

The UPST is a new department that has recently come together to deliver the following operations:
Accounts Payable & Expense Reimbursement, ProCard, Purchasing & Strategic Contracts and Travel.

UPST Staff are now in place and the Transition Period officially kicked off on Wednesday, November 13, 2019.

During the Transition Period, please contact the UMass Lowell staff members whom you've worked with in the past. UMass Lowell staff are still accessible through their UMass Lowell email address. If you don't have a contact person or aren't sure who to work with, please email: and a UPST Staff Member will connect back to you promptly.

For more information on the UPST, please visit the UMass Shared Services Project website.

Thank you for your patience and understanding during this transition.

Systemwide Travel Program

In order to facilitate university-related travel in the most efficient and cost effective manner, the university system has implemented a managed travel program whereby university business-related travel reservations are streamlined through two agencies. This process also protects travelers against the risk of loss and maintains the necessary controls for accountability. 

The benefits available to university travelers include:

  • Discounts: We have leveraged discounts negotiated through a consortium of Massachusetts-based academic and healthcare institution. By utilizing select travel site/agencies, we can offer significant savings opportunities to university travelers, resulting in the lowest available prices for airline, hotel, auto rental and rail services. 
  • Emergency Management: University employees traveling on international business may be more easily located and made aware of university-sponsored programs should emergency services be required.