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Roles

Roles for Developing the SOW Document

Customer (End-User, Requestor)
The Customer’s focus should be on defining:
  • What the SOW is expected to achieve
  • What constitutes an acceptable deliverable
  • When deliverables are due
  • How deliverables are expected to be produced and provided
Our Role
Procurement and Strategic Contracting’s primary role is to: 
  • Consult and advise the Customer on how to structure Deliverables, Acceptance Criteria and Tasks in a manner most likely to result in an effective contractual agreement, and to
  • Finalize the SOW document (incorporating Customer-generated content) into a format consistent with University standards.