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To activate your card, you may either call Citi at 877-905-1861 or log on to Citi's card activation website. The bank will verify your identity and password (i.e. the last 4 digits of your HR employee ID found on your pay stub) to ensure that you are indeed the legitimate cardholder. You will also setup a PIN during activation for use at retailers with Chip and PIN ability.

Once your card is activated, cardholders must register their account online with Citi. By registering you will gain access to your card activity including monthly statements as well as be able to set alerts on your profile (see Security). Citi will notify you when a statement is available to view / print but does not mail hard-copies of statements. To register with Citi online please visit Citi's commercial card website.

Registration process:

  • On the home screen - click on "Self registration for Cardholders"
  • Select the radio button for "Fill the card's data"
  • Note: Address Line 1 and Line 2 are on the envelope in which you received your card. Line 1 is your Department Name and Line 2 is the Street Address. Please enter them exactly as they appear on the envelope

The ProCard is to be use for purchases related to university business only. Use of the card for personal purchases is strictly prohibited.