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Return to Skype for Business – Windows Resources
When someone calls you, an alert will appear on your screen:
Do one of the following:
You can use Skype for Business to call your contacts or dial a number just like a regular phone.
For someone in your contact list, do one of the following:
Click the small arrow next to the Phone icon to select an alternate number for that person.
Right-click on the contact, select Call, then select a phone number or option from the menu.
Note: If you have a headset only (no physical phone), you cannot make or receive calls until you are logged into your computer and you have an Internet connection.
If you cover an in-progress call window, a small window with basic call controls will appear on top of your other windows; this ensures you always have access to these functions. To restore the full window, double-click on the icon area.
MAKE A TEST CALL
You can make a test call from your computer to see how the speakers and microphone are working on your headset or other device.
Click the menu in the lower left corner of the Skype for Business window and select Check Call Quality:
Alternatively, you can select the Dial Pad and click the Check button:
You will be prompted to record a short message, which will be played back to you.