Departments providing services remotely. Building access limited. Check uml.edu/alert for more info.
Looking to buy a Dell or Apple computer for campus or home use?
Now you can purchase top-quality Dell desktops, laptops and tablets at the same deep-discount pricing the campus receives.
Purchasing new equipment through this discount program is easy!
Visit USave to configure your Dell or Apple computer and then complete your online purchase from this website.
Choosing Dell as the campus-endorsed Windows computer is the result of a joint effort between the UMass campuses and the President's office. We reviewed all the major computer vendors for a discount purchase program for desktops, laptops and tablets. UMass selected Dell as its vendor of choice because the equipment is dependable; the company maintains a solid reputation in the education market and offers universities excellent discount programs.
UMass Lowell recommends a minimum of a three-year, onsite warranty on a computer used by a student. The Dell onsite warranty means Dell will come in and pick up the broken computer, work on it and return to the student.
The Apple warranty is called AppleCare. You can bring Apple computers to the genius bar in the Apple Store located in the Pheasant Lane Mall in Nashua NH.
The cost of the fourth-year warranty is not worth the price, based on the computer's age.
Yes, if you are buying a laptop. Your warranty will not cover damage caused by an accident, such as spilling water or coffee on the laptop, dropping the device or cracking the monitor.
For more information on software licenses, please visit licensed software.
The IT Service Desk staff will help you with software configurations Hardware issues will need to be fixed by the hardware vendor.