Spring classes begin Jan. 25 as fully remote, 25% transition to in-person Feb. 1. For more information, visit COVID website.
No, enrollment for access to identified systems is mandatory. Consequently, for the increased protection of your own personal information, the information of our faculty, staff, students, and patients, as well as other UMass Lowell information systems, everyone with a UMass Lowell email address must enroll in Duo Security.
If you travel internationally, don’t worry – Duo authentication can work without cellular service or a Wi-Fi connection. You have several options that may be useful:
The only data that Duo stores for a user is the subscriber's primary username (UML email address) and information about your second factor, such as a phone number (if using a phone for the service) or the serial number of your hardware token (if not using a phone for the service).
There is no cost to download or use the Duo Mobile smartphone app. If not using the Smartphone App, text messages and voice calls are sent only when you request them, and they would be billed by your carrier in the same way that any other text message or call would.
It does not access your other apps or other data on your phone; it uses some base functionality of the phone and a certificate that identifies your phone to ensure accurate identification.
The Duo Mobile app will request access to the camera when activating the app (when using the QR barcode), but this is the only time that the camera will be activated by Duo Mobile. Under no circumstance does Duo Mobile activate devices such as microphone or GPS.
End user documentation is available from the Duo Guide to Two-Factor Authentication website: guide.duosecurity.com.