UMass Lowell is proud to offer streaming entertainment content to residential students through an agreement with Comcast. You may access the 'XFINITY on Campus' service through a web browser, an app on your smartphone / tablet, or on a Roku device connected to a TV.
The XFINITY On Campus service requires that you are a current student in good standing, living in university residential housing, and connected to the campus wired or wireless network. DVR content and some streaming channels are available off-campus; these channels will be noted in the channel guide.
Your UMass Lowell credentials are used to verify your identity and student status. Please note that no other group, including Comcast, will ever see your password.
If you've forgotten your password or need it reset, please go to MyPassword.uml.edu.
You may register up to 3 devices with XFINITY On Campus, but you can only stream video to one device at a time. You can de-register a device at any time.
XFINITY On Campus allows you to search for programs by name. All live TV channels as well as on-demand TV shows and movies that are provided to UMass Lowell are available.
Before requesting help, please try the following steps:
Confirm you are entering the correct email address and password. If that still doesn't work, please contact the IT Service Center.
XFINITY On Campus is part of the UMass Lowell on-campus TV service and is available to residential students only.
This service is included for all residential students and there is no additional charge for the XFINITY On Campus service.
Please contact XFINITY on Campus support.
At the moment, this functionality is not supported on the UMass Lowell WiFi network. Please use the remote control that came with your Roku device.
There are a number of Roku devices that support the XFINITY On Campus service, however UMass Lowell’s IT team recommends the following models:
An XFINITY On Campus one-page quick reference guide (pdf) is also available.
For any issue not covered here, please contact XFINITY On Campus support.
You will need Adobe Acrobat Reader to view any pdf files. It can be download for free from the Adobe website.