We have conversations every day! Then, why is it so difficult to have conversations about diversity and inclusion? These conversations are not easy because they may challenge, among other things, our ideals, values, and backgrounds. This program is designed to assist you in having these conversations by: (1) sharing some communication techniques and best practices to have effective diversity and inclusion conversations; (2) providing ideas on how to deal with stereotypes during these conversations; (3) sharing some tips for handling your emotions during these conversations; and, providing a safe environment to practice having these conversations.
Performance Planning and Evaluations are a shared responsibility for both managers and staff, and are a key component of performance management development. Performance management is an ongoing process that facilitates the planning, coaching and evaluating employee performance. This program will review the process, evaluation tool, and goal setting.
This workshop will help you better understand how Social Security works (including understanding the windfall elimination provision and government pension offset) and what you should consider before you claim your benefit.
Facilitated by Fidelity Investments
Performance Planning and Evaluations are a shared responsibility for both managers and staff, and are a key component of performance development. This program will highlight the performance evaluation process and share strategies for you to take an active role in this process.
This session provides you with basic finance set up and terminology, chart fields and the set up and tips on managing your general operating budgets. This session is mandatory if you plan on attending the next two sessions: UB2: Campus Budget & Accounting Practice and UB3: Manage Your Budget.
In this training, participants will gain an understanding of roles and operating principles of the Search Committee as well as understand how a strategic search process is conducted.
This session will help you on how to manage your fund balance budgets, non-sponsored project budgets and reporting to aid with management of all budgets. Please note: participants MUST attend the Budget Overview/Basic Finance Session (on Feb. 6th) before attending this session.
Appreciating and valuing different work and communication styles. Learn about yourself and your behavioral styles in the workplace and strategies to be more effective when working with your team.
This session provides three 1 hour presentations on payroll, procurement services and grants. Please note: participants MUST attend the Budget Overview/Basic Finance Session (on Feb. 6th) before attending this session.
Not everyone approaches the same job the same way. We each bring our own strengths to our work responsibilities. Studies have shown that using your strengths in work leads to greater job satisfaction. Learn how to identify and put into practice your strengths.
This seminar provides hints on the many ways you can protect yourself from identity theft and fraud. Facilitated by Metro Credit Union
Whether it has been 5 days or 25 years since you last wrote a resume, this workshop provides participants with actionable advice on writing a resume that reflects both your career goals and the needs of the employer.
The goal for this workshop is to increase each participant's influence skills by helping them to gain flexibility in how they approach and influence situation. Learn to determine your predominant influence style, strengths, and development opportunities; practice how to choose the influence strategy with the highest probability of success for specific influence situations and determine an appropriate influence strategy for a current situation.
This workshop explores skills for a more effective delivery in meetings, conferences and general public events. It is appropriate for both beginners and experienced speakers who are seeking a refresher. We'll begin by establishing a benchmark for each participant. Then, we will discuss the physical elements - eye contact, voice and other non-verbal skills - that promote a greater sense of dynamism, confidence and credibility while presenting a message. As time allows, we may also touch on the effective use of visual aids and taking questions from an audience. The sessions are designed to be highly participatory and fast moving. There will be numerous exercises and some video recording designed to reinforce skills learned.
Developing cultural competence means that we move toward a deeper understanding and acceptance of ourselves and others. This session will provide participants with the opportunity to explore: personal values and experiences, how these personal experiences impact behavior and relationships with others, and the ways in which University policies and practices contribute to creating an inclusive and positive work environment. Continental Breakfast & Lunch will be provided.
Investments are complicated. This seminar will help demystify the world of investments by explaining various options and the importance of setting financial goals. Facilitated by Metro Credit Union
Join us for a hands-on session on using the world’s most powerful online networking platform, LinkedIn. From developing your first profile to using some advanced features, this program provides the tools to make the most of your LinkedIn network. Please note: A limited supply of laptops will be available on a first-come/first-serve basis for this workshop. Therefore, it is suggested that participants bring their own laptops for this session.
This workshop will help you learn why it's important to have a plan for generating income in retirement, factors to consider when transitioning your savings into retirement income and how to develop a retirement income plan. Facilitated by Fidelity Investments
People often think that workplace conflict is a bad thing. The truth is that conflict can be highly productive and can actually improve relationships. This workshop will cover techniques you can use to assert yourself and say what's on your mind, while remaining respectful towards others.
Fight or flight? In reality, there are more than just two responses to conflict. Each of us, and each DiSC style, reacts to conflict in a unique way. We have our own goals, our own fears, and our own ways to get what we need. This module helps participants understand their reactions to conflict and how these reactions affect those around them. It also helps them discover more constructive ways to deal with conflict. PLEASE NOTE: Prerequisite - DiSC I - Understanding Behavioral Styles (Part 1)
People we admire are sometimes described as born leaders or born to lead. In this training, we will examine the characteristics of effective leaders and work through activities and exercises that help attendees develop these qualities in themselves. Please note: this program is appropriate for aspiring Managers.
Learn the far-reaching implications of what gender equity at UMass Lowell means for you: equal access to all programs and scholarships; prevention of sexual violence including domestic violence; reporting responsibilities of employees who believe sexual assault or harassment may have occurred; resources and options available for possible victims; the definition of consent to sexual activity; the differences between a police investigation, Title IX investigation, and a student conduct hearing; the role of the Title IX Coordinator; and more.
You’ve probably experienced how easy it is to bark out orders or instructions, but so much harder to inspire employees to be their best. The hard stuff is really the soft stuff. In this workshop, you’ll learn ways to help employees reach their full potential and thereby view themselves as essential to the business. You’ll learn to build your employees’ self-worth by demonstrating appropriate authenticity, vulnerability, serving others, giving respect, reducing fear and learning from mistakes. You’ll also explore an area of growth for you to better utilize the soft stuff with your employees. Through interactive workshop activities and discussions, you’ll delve into these concepts and learn how to apply them to your own leadership experiences. By doing so, you’ll then experience the wonderful benefit of improving not only team dynamics, but also work creativity, innovation and performance.
Workplace conflicts can happen all too often and be a barrier to our working effectively and collaboratively. In this program we will identify when it is crucial to address a conflict and when it is best to ignore a conflict; how to structure and begin a productive conversation with another; key tools for effectively resolving conflict including the four key elements of a learning conversation and the “your turn first” model will be covered.
In this workshop, participants will review how to plan and conduct successful meetings, identify the different types of meetings, review how to structure a meeting to obtain the most effective results, determine ways to keep meetings focused and on track and practice the skills needed to keep groups focused and on task.
Enhance your self-awareness and make emotions work for you to build more productive relationships, professionally and personally. In this course, you will develop and enhance skills that will positively impact your work and tap into a whole new level of achievement in your career. How you will benefit: recognize the impact that EI abilities have on your professional development and career; assess your own EI abilities; and create an action plan for continued EI self-development.
Active Bystanders play a key role in valuing diversity and creating an inclusive workplace. As an Active Bystander, you can make the difference by speaking up, making room for silenced voices and minimizing difficult situations. This program will provide you with the skills to empower you to take this challenging but important role.
Work, family and personal life responsibilities can feel overwhelming and it sometimes seems as if a 24 hour day simply isn't long enough to get everything done. Unfortunately, no one has yet found a way to add a 25th hour to the day, so we're all forced to do the best with the time we have. By following the principles discussed in this workshop, you may still never get everything done, but you should feel more in control of your busy life.
While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship or a life - any single conversation can. A fierce conversation is one in which we come out from behind ourselves into the conversation and make it real. Learn and apply the 7 principles of fierce conversations to overcome barriers to meaningful communication, increase clarity and improve understanding and handle strong emotions.
Based on the proven principles found in Dr. Stephen R. Covey’s best-selling business book, The 7 Habits of Highly Effective People. This program helps your organization achieve sustained superior results by focusing on making individuals and leaders more effective. Participants gain hands-on experience, applying timeless principles that yield greater productivity, improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities. This 10.5 hour program will be offered from 8:30am to noon on October 9th, 16th, and 23rd. Participants must commit to the entire sequence of dates and times to receive a certificate.
The course starts with the idea that happiness and health are fundamentally about strong social connections and being immersed in a strong social community. We’re going to zero in on things that build strong social ties and communities — things like compassion, empathy, how to read people’s emotions, gratitude, charity, generosity and giving.
The course emphasizes two main (scientifically-proven) keys to happiness: Strong social ties, and a sense of purpose or connection to the greater good. (From Science-Happiness-UC Berkeley)
Behavioral interviewing is based on the premise that an individual’s past behavior predicts future performance. When working to fill a role, it is important to consider the questions you will ask candidates. This workshop will cover the principles of behavioral interviewing, allow participants to generate behavioral interview questions, and provide a framework for evaluating candidate responses to behavioral interview questions. This training is delivered by Career & Co-op Center staff.
Are your employees thriving and contributing their best at work? Work pressures seem to thwart leader’s efforts to create an environment where employees can grow and flourish in new ways. In this interactive session, you’ll learn current theories in self-motivation and self-determination at work, much based off the research by Ed Deci and popularized by Daniel Pink in his best-selling book Drive. You’ll explore concrete ways to foster that self-motivation by first deciding when and how to be hands-off (giving employees autonomy), and then when and how to be hands-on (giving appropriate support), called Task Enabling.
Learn how to tell the story behind your resume. An interview is a chance for you and the interviewer to dive into your experience and the stories that demonstrate the knowledge, skills and traits you have. This workshop provides participants with insight on interviewing strategies. Come prepared to practice as well.
This workshop will help participants: rediscover their creative ability; develop a creative attitude and learn to see every problem as an opportunity and identify road blocks that prevent creative thinking.
The differences among the generations can be one of the greatest challenges facing all of us in the workplace. We will discuss ways of working collaboratively with different generations within a respectful workplace.
Are you looking for tips on how best to talk with your managers about your working relationship and what needs to get done? Do you need help with juggling demands from multiple managers and discussing the realities of your workload? The relationship between an employee and his/her supervisor is a critical one. In this workshop, you will learn tools and techniques to better understand your manager's goals and preferred work style. This is a great workshop for those who want to increase their effectiveness by maximizing their relationships with their supervisors.