There are several reasons why you may not have been paid. Perhaps your manager did not approve your time sheet, your contract was terminated or there was an error with your time sheet. Contact the Payroll Department at firstname.lastname@example.org or 978-934-3530 for assistance.
Contact the Payroll Department at email@example.com or 978-934-3530 for assistance.
It is your employee ID number and you can find it on your paycheck (see a sample) or log into HR Direct and view it on your time sheet.
It is your Campus ID number and you can find it on your paycheck (see a sample) or your parking ID, or log into SiS.
If you made a mistake, view this job aid (pdf) for common time sheet errors and corrections if you are a benefited employee. You can also contact the Payroll Department at firstname.lastname@example.org or 978-934-3530. Depending on the time frame, you may be required to complete a paper time sheet.
If the time sheet entry deadline for the pay period has passed you will need to complete a paper time sheet including supervisor signature and submit it to your department timekeeper (xls) if its within the last 3 pay periods (6 weeks). If its more than 3 pay periods submit it either by fax 978-934-3036, scanning and emailing it to email@example.com or hand delivering it. If the time sheet entry deadline has not passed, you may log in to HR Direct Self Service and enter your hours for the pay period.
View this job aid (pdf) to review how to change your tax withholding.
This comprehensive guide (pdf) explains what all of those codes mean on your pay statement. Contact the Payroll Department at firstname.lastname@example.org or 978-934-3530 for more information.
Benefited employees should use the jury duty code on your time sheet and send a jury duty slip to the Human Resources office. Get more information on civic duty leave under your bargaining unit contract or within non-unit policies.
For non-benefited employees, if you are called to jury duty on a day you are regularly scheduled to work you may be paid for the day. Please mark your regular hours for the day on your time sheet and in the comments section note the day as jury duty. Send your jury duty slip to the Human Resources office.
You will find the information you need regarding part-time work as a retiree on the Massachusetts Treasury site.
For any other payroll related issues please refer to our Job Aids and Training page. You can also contact the Payroll Department by email: email@example.com.