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Unemployment Insurance

Unemployment Insurance (UI) provides benefits to certain employees looking for full-time employment. The UI program is administered by the Commonwealth’s Department of Unemployment Assistance (DUA) and all DUA decisions are made according to the Massachusetts Unemployment Insurance Law.

Upon request of the DUA, UMass Lowell provides a breakdown of an employee’s earnings for the 52-week period prior to the date an unemployment claim is filed and also gives a reason for the separation. UMass Lowell does not determine whether or not a terminated employee is eligible to receive unemployment benefits. For more information on unemployment insurance, please refer to How to File for Unemployment Insurance Benefits (pdf) or visit the DUA website.

How to file an Unemployment Insurance Claim:
  • Contact the TeleClaim Center at 617-626-6800 or toll-free at 877-626-6800.