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Frequently Asked Questions

How do I provide feedback on a UMass Lowell project?

Please contact us by email at: projectmanagement@uml.edu or call 978-934-2601.

How do I submit a request for a project?

Each spring, project requests are solicited through the Annual Call Process. All requests should be submitted to your department head or director for consideration.

I am a contractor. How do I get involved with work at UMass Lowell?

As a state entity, the university follows public bidding laws. Please check the Central Register, CommBuys and The Lowell Sun for current solicitations.

For further information, please visit our Purchasing and Strategic Contracting website or our For Contractors and Service Providers webpage.

I work for an architectural / engineering firm. How do I get involved with work at UMass Lowell?

The university works with the MA Designer Selection Board for solicitation of new house doctors on an as needed basis. For more information on eligibility and the application process, please visit Designer Selection Board (DSB) website.

If the project is minor and / or my department is funding the work, can my department hire our own contractor?

No. Any construction or alteration to University property must go through Facilities Management for consideration of potential impacts on building systems, permitting requirements, potential hazardous materials such as asbestos, compliance with state procurement laws, and alignment with the University goals and mission.

How do I order new furniture, request repairs or order signage?

Please submit your request through the online Service Request. We will assist you in selections that are in line with campus standards. Unless under warranty, furniture and signage shall be funded by the requesting department.

Where can I get a copy of the contractor guidelines?

Please visit our E-Library to get a copy.

Where can I get a copy of the current UMass Lowell Campus Design Standards?

The current version of the UMass Lowell Campus Design Standards can be found online via our E-Library.

Where can I find the forms frequently used by contractors and architects / engineers?

Please visit our E-Library.

Why are projects so costly and take so much time?

It is tempting to compare a campus renovation to renovations you might make to your home. However, public institutional construction is very different from residential renovations. Our team takes special care to ensure that each project will meet your needs while conforming to UMass Lowell and state requirements. Key factors include state requirements for design, procurement, building codes, hazardous materials, accessibility, prevailing wage, and energy efficiency.  Due to the age of our buildings, additional infrastructure upgrades are often required.