Department of Facilities Management

How Can We Help You?

Let us know how we can assist you.

Submit a Service Request

Submit your request for services via our easy-to-use online form. We'll respond promptly. You can use the form for requests and inquiries such as:

  • Requesting minor repairs
  • Adjusting room temperature
  • Changing locks
For urgent matters contact the Facilities service line at 978-934-2601.

Project Updates

Get more information on one of our current capital projects, such as project status and project schedules.

Get Maps and Floor Plans

Visit Facilities Information Systems for maps, floor plans and other similar information about the campus environment.

Other University departments that handle related requests:

Information Technology & Phone System Requests
978-934-HELP (4357)
Parking Services
Environmental and Emergency Management


Procurement Services 
978-934-3500 or 978-934-3470

Police Department
On Campus: ext. 4-2911
Off Campus: 978-934-2911
Non Emergency:
On Campus: ext. 4-2398
Off Campus: 978-934-2398