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Initiative for College Access, Retention & Excellence (ICARE)

The Initiative for College Access, Retention and Excellence (ICARE) is a four-year holistic student success program for students from College Access Programs (CAP), such as BottomLine, Let’s Get Ready, etc., or College Bound Organizations/schools (CBO) such as Cristo Rey Network or Excel Academy. ICARE provides mentoring, academic support, and community-building for these UMass Lowell students to excel in and graduate from college, prepared for career or graduate school.  
ICARE brings together team members from Academic Affairs, Academic Services, Student Affairs, and Enrollment Management to provide wrap-around support for underrepresented students from recruitment through graduation. The ICARE team works closely with students, CAP/CBO counselors, and families to help them navigate higher education and succeed academically and personally. The ICARE program is designed to assist with obstacles to success and institutional barriers.
ICARE Provides
  • A cohort-based model to build community & sense of belonging
  • Increased engagement opportunities
  • Academic advising and support
  • Coordination with CAP counselors
Program Requirements
  • Participate in a College Access Program or College Bound Organization prior to college (e.g. Bottom Line, Let’s Get Ready, Cristo Rey Network, Excel Academy, Boston Success, and Crossroads)
  • Complete FERPA authorization allowing UML to share information about academic progress with CAP/CBO counselor FERPA Waiver
  • Attend Office of Multicultural Affairs Student Success Summit: 
Contact Us
For more information about the Initiative for College Access, Retention & Excellence (ICARE), please email
For further information, please contact:
Francine Coston, Ph.D.
Associate Director of Office of Multicultural Affairs
Shontae Praileau
Coordinator of College-Based Advising