Contact Us & Hours of Operation

The Solution Center is available to assist all students regarding registration, student records, financial aid, and billing inquires. Please contact us by email, phone, or visit in-person on the first floor of University Crossing.

Hours of Operation

Monday: 8:30 a.m. - 5 p.m.
Tuesday: 8:30 a.m. - 5 p.m.
Wednesday: 8:30 a.m. - 5 p.m.
Thursday: 8:30 a.m. - 5 p.m.
Friday: 10 a.m. - 5 p.m. 

Extended walk-in service hours are available at University Crossing Monday-Thursday from 5 - 6:30 p.m. 

Please note: On Wednesday, November 25th, walk-in service hours in University Crossing will be available until 5 p.m.

Holiday Hours: The Solution Center will be closed on Thursday, November 26 and Friday, November 27 for the Thanksgiving Holiday.

Contact Us

Phone: 978-934-2000
Fax: 978-934-2041

Please mail all financial aid, billing or registration related inquiries to:
University of Massachusetts Lowell
The Solution Center
University Crossing
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141