Contact Us & Hours of Operation

Contact Us & Hours of Operation

The Solution Center is available to assist all students regarding registration, student records, financial aid, and billing inquires. Please contact us by email, phone, or visit in-person on the first floor of University Crossing.

Hours of Operation
Monday: 8:30 a.m. - 5 p.m.
Tuesday: 8:30 a.m. - 5 p.m.
Wednesday: 8:30 a.m. - 5 p.m.
Thursday: 8:30 a.m. - 5 p.m.
Friday: 10 a.m. - 5 p.m.
  • Aug. 24, 2015 - Sept. 15, 2015 - Walk-in Service hours in University Crossing will be extended Mon.-Thurs. from 8 a.m.-7 p.m. and Friday 8 a.m.-5 p.m.
  • Sun., Aug. 30 - The Solution Center will be open in University Crossing for walk-in service between 9 a.m.-1 p.m.
Contact Us
Phone: 978-934-2000 
Fax: 978-934-2041  

Please mail all financial aid, billing or registration related inquiries to:
University of Massachusetts Lowell 
The Solution Center 
University Crossing
220 Pawtucket St., Suite 131 
Lowell, MA 01854-5141