Tutorial - Logging In

The first step to entering your preferences, retaining your room, or pulling-in a roommate is to login to the Online Housing Gateway. Any internet browser can be used to access the site although we suggest using Microsoft Internet Explorer on Windows and Safari for Macintosh since formatting may be off in other browsers.

1. Navigate to the Online Housing Gateway. If you have completed your contract and paid your $200 deposit, click on the link below "Start Here:" to begin.

Note: Clicking this link will open a new window, so ensure that any pop-up blockers are turned off for this site.  Newer browsers may also warn you about trying to close the window; this is normal and choosing to close the window or not will not prevent you from logging in.

2. You will be presented with username and password fields.  These will be the same credentials you use to log into ISIS. You are required to log into ISIS (http://isis.uml.edu) at least once and change your default password before logging into the Online Housing Gateway.  Once you have entered your credentials, click CONTINUE.

Username: You must enter the preceeding "UMS" before your eight digit student ID. (i.e. UMS12345678)

Lost Password: If you have forgotten your password, use the Change Password Tool on ISIS or contact the HELP desk at x4357

3. When you successfully login, you will be presented with the main menu and a welcome message.


Office of Residence Life - 100 Pawtucket Street, Lowell, MA 01854
Phone: 978-934-5160 Fax: 978-934-6453 ResLife@uml.edu