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Students who have submitted a housing contract have entered a legally binding agreement with the University. This agreement secures housing with the expectation that once this housing is not needed, the Housing Office will be notified in a timely manner with a Housing Cancellation Form (pdf).  As outlined in your contract, the date in which you cancel may result in financial penalties.  If you are offered a room at any time you will lose your $200 housing deposit upon cancellation.  Cancellation penalties are:

 

For reservations made for the full academic year:

 

Dates

Fall Refund

Spring Refund

Through July 15

100%

100%

July 16 to the first day of class

50%

100%

From the second day of class to last business day in Nov.

0%

50%

After the last business day in Nov.

0%

0%

 
For reservations made for the spring semester:
 

Dates

Spring Refund

Through the first day of class

50%

From second day of classes

0%

 

If you are assigned after July 15, you will have two (2) weeks from the time of assignment (not the time you check in) to cancel for no obligation.

 

Check-Out

 

If you have to cancel after you have already checked into your room, you will have 48 hours from the time you cancel to properly check-out.  This includes:

  • Move out all of your belongings
  • Clean your room, if necessary
  • Return your key and sign your inventory form with a Residence Life staff member of your hall

Failure to comply with any of these may result in additional charges.

 

Refund Exceptions

 

There are certain exceptions in which a refund of charges and deposit will be made.  If you have already checked into your room, you will be prorated from the time of cancellation.  These exceptions include:

  •          Withdrawal from University
  •          Transferal to another University
  •          Military deployment
  •          Academic suspension
  •          Academic dismissal
  •                     Graduation
  •          Clinical or Student teaching experience

Reasons that will not be accepted for a refund include, but are not limited to:

  •          Financial concerns
  •          Moving off campus / Commuting
  •          General dissatisfaction with residence hall
  •          Residence Hall and/or University judicial sanctions

Appeals

 

We understand there are certain factors outside of your control that require you to leave on-campus housing.  If you believe you should be entitled to a refund you may review our Housing Appeal Guidelines (pdf) for the appeals process.  Please note that appeals will not be accepted if you have not submitted a cancellation form.

 

Questions?

 

If you have any questions regarding housing, please call (978) 934-5160 or e-mail the Housing Office.

Office of Residence Life - 100 Pawtucket Street, Lowell, MA 01854
Phone: 978-934-5160 Fax: 978-934-6453 ResLife@uml.edu


This is an Official Page/Publication of the University of Massachusetts Lowell