Information Technology Training

The training team supports faculty and staff in their use of technology by:

delivering high-quality, instructor-led training
creating and maintaining professional documentation
creating online tutorials for anytime access
providing functional support to users of our administrative systems

As systems and technology are implemented on campus we would like assist you in your daily practices by refreshing, reinforcing or providing new knowledge.

For any Training related questions and concerns feel free to contact us at uml_training@uml.edu

ISIS Faculty Self-Service
Documentation		Videos
FSS Condensed Quick Reference FSS Mid-Term Grade Process FSS View Advisee Mid-Term Grades FSS View New/Drop-In Advisee Mid-Term Grades FSS EMailing Students from Roster FSS EMailing Students from Roster (MAC) FSS EMailing Advisees from ISIS FSS View Student Summary Data FSS Student Enrollment Appointment - Column View Permission Number Fact Sheet Grading Policy		Using Class Rosters Advisee Degree Progress Report Drop-in Degree Progress Report Advisee Unofficial Transcript Drop-in Unofficial Transcript

ISIS Full-Service (Intercampus Student Administration System)
Documentation		Videos
ISIS General Quick Reference Admissions Campus Community Student Records Student Financials Financial Aid Degree Audit Using Custom Search Match Privacy Information - FERPA Navigation Cheat Sheet		ISIS Full-Service Navigation Service Indicators Run Transcripts & Degree Progress Reports View Personal & Academic Data

*empac Financials (v8.9)**
Documentation Central \| De-central		Videos
Logging into FINv8.9 ePro - Enter a Requisition Though the Market Place ePro - Save & Use a Favorite in Requisitions ePro - Save & Use a Template in Requisitions ePro - Change a Contract ID on Requisition ePro - Looking up and Changing the Ship to Location ePro - Request a Change to a PO Approving - Approve/Deny a Requisition Approving - Inquiring on Requisition Approvals Reporting - Budget Inquiries & Reports Reporting - Accessing Monthly Batch Reports Reporting - FAIR Reporting Manual Reporting - Reading the UMGL7062/7079 Reports Account Codes Formatting Queries Using Excel	- D D D C-D D D D D D C-D NEW C-D - -	Navigation Tutorial Approve/Deny a Requisition Receiving Reporting Tutorials Budget Inquiry

*empac Human Resources**
Documentation		Videos
Timekeeping		-

Report Distribution Tool
Documentation		Videos
New Features		-

EMail and Listserv
Documentation		Videos
EMail Quick Reference (Outlook Web Access) Setting Up Your EMail Client (Windows) Setting Up Your EMail Client (Mac) Setting Up Treo w/ Active Synch Using LISTSERV		-

Wireless Access
Documentation		Videos
Configuring a Laptop w/ Windows XP Configuring a Dell Axim PDA		-

HEAT - Help Desk Ticketing System
Documentation		Videos
iHEAT Call Logging Training Guide		iHEAT Intro - Logging In/Overview iHEAT - Acknowledging & Resolving Tickets

Virtual Private Network (VPN)
Documentation		Videos
Connecting to the UML Network via VPN		-

Microsoft Office
Documentation		Videos
Internet Explorer 7 User Guide Word 2007 : Quick Start - NEW Excel 2007 : Quick Start - NEW Power Point 2007 : Quick Start - NEW Outlook 2007 : Quick Start - NEW Word 2003: General Word 2003: Using Mail Merge to Create Form Letters Excel 2003: General Excel 2003: Summing Columns Excel 2003: Using Charts Excel 2003: Grouping Rows & Columns PPT 2003: General PPT 2003: Slide Transitions PPT 2003: Adding Timing to Presentations		-

UMass Lowell Information Technology - Olsen 100, 198 Riverside Street, Lowell, MA 01854
Help Desk: Phone: 978-934-4357 (xHELP) or help@uml.edu
Phone: 978-934-4745 Fax: 978-934-4012 Contact Us