Information Technology Training


IT TrainingThe training team supports faculty and staff in their use of technology by:

  • Delivering high-quality, instructor-led training.
  • Creating and maintaining professional documentation.
  • Creating online tutorials for anytime access.
  • Providing functional support to users of our administrative systems.

As systems and technology are implemented on campus we would like assist you in your daily practices by refreshing, reinforcing or providing new knowledge.

Information regarding Faculty Winter Workshops (pdf) scheduled during January 2012 is available and will continue to be updated.  Registration links are available in the pdf.

For any training-related questions and concerns, contact us at UML_Training@uml.edu.

To access training materials click on the appropriate link:


Administrative Applications Other Applications

- iSiS Faculty Self Service
- iSiS Student Self-Service
- iSiS Staff Self-Service
- HR Direct 9.0
- e*mpac Finance 9.1

 - Microsoft Office
- Email and Listserv
- Wireless Access
- HEAT - Help Desk Ticketing System
- Virtual Private Network (VPN)
- Report Distribution Tool

UMass Lowell Information Technology - Olsen 100, 198 Riverside Street, Lowell, MA 01854
Help Desk: Phone: 978-934-4357 (ext. HELP) or help@uml.edu