Information Technology Training

IT TrainingThe training team supports faculty and staff in their use of technology by:

- delivering high-quality, instructor-led training
- creating and maintaining professional documentation
- creating online tutorials for anytime access
- providing functional support to users of our administrative systems

As systems and technology are implemented on campus we would like assist you in your daily practices by refreshing, reinforcing or providing new knowledge.

For any Training related questions and concerns feel free to contact us at uml_training@uml.edu

To access training materials click on the appropriate link:

Administrative Applications Other Applications
- ISIS Faculty Self Service
- ISIS Full-Service
- e*mpac Financials (v8.9)
- HR Direct 9.0
- Microsoft Office
- Email and Listserv
- Wireless Access
- HEAT - Help Desk Ticketing System
- Virtual Private Network (VPN)
- Report Distribution Tool

UMass Lowell Information Technology - Olsen 100, 198 Riverside Street, Lowell, MA 01854
Help Desk: Phone: 978-934-4357 (xHELP) or help@uml.edu
Phone: 978-934-4745 Fax: 978-934-4012 Contact Us