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UMass Lowell Information Technology

Voicemail in the Residence Halls


Telephone service and voicemail is provided in the residence halls.  Students must provide their own analog phone.  Follow these five easy steps to get started using your voicemail.

  1. Dial *5 from your phone. 
  2. Enter the default password of 1111 and a tutorial will automatically begin. 
  3. Follow the tutorial's directions to create a new password between 4-15 digits in length. 
  4. Record the various greetings as prompted by the tutorial. 
  5. Record your name to be used for message playback notification.

Students may opt to use an answering machine.  However, voicemails distributed by UMass Lowell faculty, staff or administrative offices will not be passed onto the answering machine.  Students are encouraged to check their voicemail on a regular basis.

Voicemail Quick Reference

UMass Lowell Information Technology - Olsen 100, 198 Riverside Street, Lowell, MA 01854
Help Desk: Phone: 978-934-4357 (xHELP) or help@uml.edu
Phone: 978-934-4745 Fax: 978-934-4012 Contact Us

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