Unemployment Insurance

Unemployment insurance provides temporary benefits to employees who have become unemployed through no fault of their own and who are looking for full-time employment. The unemployment insurance program is administered by the Commonwealth’s Department of Employment and Training (DET) and all DET decisions are made according to the Employment Security Law.

Upon request of the DET, UML provides a breakdown of an employee’s earnings for the 52-week period prior to the date an unemployment claim is filed and to provide a reason for separation. UML does not determine whether or not a terminated employee is eligible to receive unemployment benefits. If you need information please call the TeleClaim Center at 1-877-626-6800 or (617)626-6800 from Monday through Friday, from 8:30 a.m. to 4:30 p.m. or go to DET for additional information.

There are two ways to file your claim:  You can file it in person in one of the sites, to get the address of the nearest UI Walk-In site please call 617-626-6560; or you can call the TeleClaim Center to the number mentioned above.

How to file for unemployment (pdf)