UMass Lowell uses a self-service request system called CAMIS to process and review work orders in a timely and efficient manner. UMass Lowell employees may use their user name and password to logon to CAMIS below, but do not need to add "@uml.edu" after their user name. Example: ronald_smith, NOT email@example.com.
Urgent Service Requests
For urgent requests (i.e., no power, water leaks, roof leaks, no heat) contact Operations & Services at 978-934-2601, 8 a.m. to 5 p.m., Monday through Friday, after 5 p.m. contact University Police at 978-934-2394.
To request a key please complete a Service Request Form, be sure to make note of the work order number assigned, then complete a Key Request Form, entering the associated work order number and submit to Facilities@uml.edu
Non Urgent and Repair requests
Learn more about using the CAMIS system by reading Service Requests Procedures.