Service Request Form

UMass Lowell uses a self-service request system called CAMIS to process and review work orders in a timely and efficient manner.  UMass Lowell employees may use their user name and password to logon to CAMIS below, but do not need to add "" after their user name.  Example:  ronald_smith, NOT


The work order phone number for emergencies, Monday through Friday, 8:30 a.m. to 5:00 p.m. is 978-934-2601. After hours, call the University Police at 978-934-2394.

Non Emergency and Repair requests

Learn more about using the CAMIS system by reading Service Requests Procedures.