This course is designed to provide an overview of total quality management issues in the Clinical and Public Health laboratory. Topics presented will include CLIA and quality control in the laboratory, clinical and public health laboratory QC calculations, charts and graphs, regulations involving new control lots, out-of-control QC situations, method comparison, instrument validation, and quality assurance. Emphasis will be placed on meeting all federal regulations including the FDA, state regulations, as well as meeting professional agency regulations such as JCAHO, CAP, and APHL.
