Printer FriendlyThank you for selecting to take the online exit interview. Any student who borrowed a Direct loan and is graduating, withdrawing, or dropping below half time status should complete the exit interview. In addition to completing your exit interview requirements you will be able to do the following at the Department of Education website.
- View a history of any Federal student aid you received
- Make address corrections to your Direct Loan account
- Calculate a repayment schedule for your student loan(s)
- Get interactive counseling on deferment or forbearance for any Direct Loans you have
- Track the processing status of your Online Consolidation Loan application throughout the entire consolidation process from application to booking with Direct Loan Servicing.
To take the online exit interview and to access most of the above information you must have a PIN number. You should have been mailed a PIN number from the Department of Education. If you do not have a PIN number you should request one through the website (please note this takes 7-10 days).
Once you complete your on line exit interview and pass the quiz, the UMass Lowell Student Loan Office will be notified.
Click here to connect to online exit counseling or to request a PIN number: