Standard Operation Procedures

General Regulations

The University of Massachusetts Lowell EMS is a student organization; therefore all students are eligible to apply for regular membership, regardless of certification as an Emergency Medical technician. Faculty, staff and graduate students are also eligible for associate membership under the UMass Lowell EMS Constitution (Appendix A). Applications for all membership types are available from the UMass Lowell EMS Advisory Committee. 
Membership Levels: 
  • EMT-B, EMT-I, or EMT-P 
  • First Responder  
  • Cadet 
UMass Lowell EMS will maintain an employee file for all members containing but not limited to the following: 
  1. Membership application 
  2. EMT certification (or First Responder)  
  3. CPR/BLS certification  
  4. Driver training authorization  
  5. Instructor certification (CPR, First Aid, EMT)  
  6. Course Rosters  
  7. Specialty certifications (Scuba, Firefighter I & II, etc.)  
  8. Letters of commendation and/or recommendation  
  9. Performance reviews (conducted by Advisory Committee)  
  10. Incident reports member has been involved with  
  11. Academic warnings  
  12. Other applicable documents 

State law requires that certain training records be kept up-to-date at all times. Emergency Medical Technicians are required to submit a copy of their current Massachusetts certification, and BLS CPR card. National Registry certification is not recognized in the Commonwealth of Massachusetts but may be submitted along with the state certification. 
All members are granted access to their OWN employee file at all times. 
All employee files will remain confidential. Access to employee files is limited to the Advisory Committee for official business only. 
The University of Massachusetts Lowell EMS has adopted a uniform policy which is to be strictly adhered to for all shifts. It is the opinion of UMass Lowell EMS that a professional appearance is necessary in keeping public confidence and awareness of the service at an optimum level. Because UMass Lowell EMS personnel interact with multiple university and city agencies (Lowell Fire, Trinity Ambulance, Saints ALS, Lowell Police), it is required that members are easily identifiable and have a professional appearance. This policy will be strictly enforced. 
The full uniform is defined below. The full uniform is a necessity at all university events, included are commencement, family day and other applicable events as determined by the Advisory Committee. No exceptions will be made to the policy at university events. 
  1. EMS uniform pants (BDU pants, jeans, cargo pants and shorts are acceptable are acceptable if they are neat in appearance.)
  2. White short or long-sleeve polo shirt. (collar jewelry as appropriate) 
  3. Black or dark colored boots or work shoes or approved equivalent. (no opened toed shoes are acceptable at any time on any shift.) 
  4. EMT Jacket: UMass Lowell EMS will provide personnel with jackets for duty use only. If funding is available, members may be given their own duty jackets. Those with less than three years service must return personal jackets. Jackets may be black in color (blue may be acceptable) with appropriate identifying markings including applicable patches. Any member wishing to wear their own jackets must comply with these rules. 
The duty uniform is defined below. It is the goal of UMass Lowell EMS to have all members in uniform on all shifts. The duty uniform is to be worn for all duty shifts, athletic events, concerts and other applicable events as determined by the Advisory Committee: 
  1. EMS uniform pants (BDU pants, jeans, cargo pants and shorts are acceptable are acceptable pending they are neat in appearance.)
  2. Grey UML EMT t-shirt. 
  3. Black or dark colored boots or work shoes or approved equivalent. (no opened toed shoes are acceptable at any time on any shift.) 
  4. EMT Jacket: UMass Lowell EMS will provide personnel with jackets for duty use only. If funding is available, members may be given their own duty jackets. Personal jackets must be returned by those with less than two years service. Jackets may be black in color (blue may be acceptable) with appropriate identifying markings including applicable patches. Any member wishing to wear their own jackets must comply with these rules. 
All UMass Lowell EMS Vehicles will be stocked with a white identification badge provided by the UMass Lowell Police. The identification badge is to remain in the vehicle at all times and is not to be used for personal use. It may be removed only for official business and to enter university parking lots with our emergency response vehicles. 
All EMTs must have their EMS issued EMT ID on their person while responding to a call. If an ID is lost or stolen it must be reported to the executive director immediately. 
Note: EMTs will not be allowed access to university residence halls or university events without an identification card. This access is a privilege for all ON DUTY members only and should not be abused. Any member abusing the privilege will be suspended immediately, with possible discipline by the Office of University Life, according to policies defined in the University of Massachusetts Lowell Student Conduct Code. 
End of Shift/EMT Exchange 
At the time of Shift swap between both EMTs must meet in the Staff Office in Donahue Hall. 
Outgoing EMT:
  • Fill out and turn in your shift check list. 
  • Return your radio to the charger in the radio stations. 
  • Give a full verbal report of the calls and other information to the incoming EMT. 
  • If necessary call the SR EMT with any pertinent problems. 
  • If unavailable call the Director of Field Operations. 
  • Fill out run report forms. 
  • SR EMT e-mails Faculty Advisor with a synopsis of the calls. A carbon copy (CC) goes to Director. 
Incoming EMT: 
  • Receive a Full Report from Outgoing EMT. 
  • Obtain a fully charged radio from the radio stations. 
  • Make sure you have a “full” uniform and all necessary equipment. 
  • Obtain a shift check list and do a complete assessment of vehicle and equipment. 
  • Replace disposable supplies as necessary. 
  • If necessary call the SR EMT with any pertinent problems. 
  • If unavailable call the Director of Field Operations.