Manning School of Business

Undergraduate Assurance of Learning Schedule

Initiated Goal	Where, When and How Monitored	Observations of Student Performance	When and By Whom Were Results Analyzed?	Outcome of Analysis	Follow-up
Communications abilities Oral Communications	Assessed through Primary Trait Analysis, spring 2009, Professional Communications	The work of approximately 50 students was observed by four outside evaluators.	The evaluation rubrics were submitted to the Associate Dean	All students adequately met or exceeded performance expectations.However, the external evaluators felt that a greater degree of professionalism needed to be added to the presentations. The following actions were taken: 1. Individual presentations and written executive summaries will be evaluated next semester. 2. Instructors will add more content to their courses addressing the persuasive argument. This curriculum change will result in a cap stone final project, which is an individual oral presentation, and an executive summary to be presented to a panel of external evaluators.	The Assurance of Learning Committee (ALC) reevaluated this objective in fall 2009 in Professional Communications and Strategic Management and will again in spring 2010 in Strategic Management only. External evaluators used in fall 2009: Strategic Management: Ms. Martina Witts of UMass Lowell, Mr. Kevin Perry of Loomis Sayles and Ms. Kathy Allen of the College of Management Advisory Board. To see a summary of the results of their evaluation click here. Professional Communications: Mr. Robert Melillo of KEMM Care, Mr. Harry Vassilakos of Kraft Foods, and Mr. Gerry Colella of MKS Instruments. To see a summary of the results of their evaluation click here.
Communication abilities Written Communications	Assessed through Primary Trait Analysis, spring 2009, Professional Communications	The work of approximately 50 students was observed by four outside evaluators.	The evaluation rubrics were submitted to the Associate Dean	All student submissions adequately met or exceeded performance expectations. However, the submissions were based on a group writing sample. The external evaluators felt that an individual writing sample would provide a greater degree of understanding regarding goal achievement. The following actions were taken:Students would submit an individual executive summary for analysis.	The Assurance of Learning Committee (ALC) reevaluated this objective in fall 2009 in Professional Communications and Strategic Management and will again in spring 2010 in Strategic Management only. External evaluators used in fall 2009: Strategic Management: Ms. Martina Witts of UMass Lowell, Ms. Patricia Yates of UMass Lowell, Mr. Robert Melillo of KEMM Care, Mr. Kevin Perry of Loomis Sayles and Ms. Kathy Allen of the College of Management Advisory Board. To see a summary of the results of their evaluations, click here. Professional Communications: Mr. Robert Melillo of KEMM Care, Mr. Harry Vassilakos of Kraft Foods, and Mr. Gerry Colella of MKS Instruments.To see a summary of the results of their evaluation click here.
Information Technology Skills	Assessed through Primary Trait Analysis, fall 2009, M.I.S.	External evaluator in fall 2009; Ms. Tricia Keefe of Loomis Sayles	The evaluation rubrics will be submitted to the Assurance Learning Committee	TBD	TBD

Initiated Goal

Where, When and How Monitored

Observations of Student Performance

When and By Whom Were Results Analyzed?

Outcome of Analysis

Follow-up

Communications abilities
Oral Communications

Assessed through Primary Trait Analysis, spring 2009, Professional Communications

The work of approximately 50 students was observed by four outside evaluators.

The evaluation rubrics were submitted to the Associate Dean

All students adequately met or exceeded performance expectations.However, the external evaluators felt that a greater degree of professionalism needed to be added to the presentations. The following actions were taken:
1. Individual presentations and written executive summaries will be evaluated next semester.
2. Instructors will add more content to their courses addressing the persuasive argument. This curriculum change will result in a cap stone final project, which is an individual oral presentation, and an executive summary to be presented to a panel of external evaluators.

The Assurance of Learning Committee (ALC) reevaluated this objective in fall 2009 in Professional Communications and Strategic Management and will again in spring 2010 in Strategic Management only.

External evaluators used in fall 2009:

Strategic Management:

Ms. Martina Witts of UMass Lowell, Mr. Kevin Perry of Loomis Sayles and Ms. Kathy Allen of the College of Management Advisory Board. To see a summary of the results of their evaluation click here.

Professional Communications:

Mr. Robert Melillo of KEMM Care, Mr. Harry Vassilakos of Kraft Foods, and Mr. Gerry Colella of MKS Instruments. To see a summary of the results of their evaluation click here.

Communication abilities
Written Communications

Assessed through Primary Trait Analysis, spring 2009, Professional Communications

The work of approximately 50 students was observed by four outside evaluators.

The evaluation rubrics were submitted to the Associate Dean

All student submissions adequately met or exceeded performance expectations. However, the submissions were based on a group writing sample. The external evaluators felt that an individual writing sample would provide a greater degree of understanding regarding goal achievement. The following actions were taken:Students would submit an individual executive summary for analysis.

The Assurance of Learning Committee (ALC) reevaluated this objective in fall 2009 in Professional Communications and Strategic Management and will again in spring 2010 in Strategic Management only.

External evaluators used in fall 2009:

Strategic Management:

Ms. Martina Witts of UMass Lowell, Ms. Patricia Yates of UMass Lowell, Mr. Robert Melillo of KEMM Care, Mr. Kevin Perry of Loomis Sayles and Ms. Kathy Allen of the College of Management Advisory Board. To see a summary of the results of their evaluations, click here.

Professional Communications:

Mr. Robert Melillo of KEMM Care, Mr. Harry Vassilakos of Kraft Foods, and Mr. Gerry Colella of MKS Instruments.To see a summary of the results of their evaluation click here.

Information Technology Skills

Assessed through Primary Trait Analysis, fall 2009, M.I.S.

External evaluator in fall 2009; Ms. Tricia Keefe of Loomis Sayles

The evaluation rubrics will be submitted to the Assurance Learning Committee

TBD

In fall 2009 the individuals who served as outside evaluators were Patricia Yates, Director of Career Services at University of Massachusetts Lowell (UML), Robert Melillo, President of KEMM Care, Harry Vassilakos, Sales Distribution Manager of Kraft Foods, Kevin Perry, Vice President and Portfolio Manager at Loomis Sayles, Martina Witts, Assistant Director of Career Services at UML, Kathy Allen CFO of Millipore Corporation (retired), and Gerald Colella, Vice President Global Business of MKS Instruments Inc.