Library FAQs

The following list gives you quick links to pages that answer many of the general questions that are asked.

Access
Books
Borrowing
Course Reserves
Directions & Parking
Getting Help Researching Information
Media-AV
Miscellaneous
Wordprocessing, Printing & Copying

Access 
• How do I access UMass Lowell resources from off Campus?
• What do I do if I can't login from off campus
• Does the library have wireless and how do I connect to it?


Books
• How do I find books on my topic?
• Where are the books located in the library?
• How do I read a call number?
• What if a book I want is on loan to someone already?
• Where can I find online eBooks?
• What if the book I want isn't available at UMass Lowell?

Borrowing
• Who can borrow books at UMass Lowell?
• How many and how long can I use library books?
• How can I renew my library books?
• How can I borrow items from other libraries?
• How will I know when a book I requested has come in?
• What happens if I lose a book?

Course Reserves 
• What are course reserves?
• How do I get material my teacher has put on reserve?
• How long can I keep reserve material?
• How can I put materials on reserve?

Directions & Parking
• How do I get to the UMass Lowell Libraries?
• Where can I park when I come to the library?

Getting Help Researching Information
• How do start researching information?
• Can I get help in the library when I can't find information?
• Can I get help when doing research at home?
• How can I learn more about using online resources?

Journals, Magazines & Newspapers
• How do I find journal articles on a particular topic?
• How can I tell if the library owns a specific journal? 
• Where can I find online access to newspapers?
• What if I have a problem accessing an online resource?
• Where are the journals that aren't online located?
• What if the library doesn't own the journal I need?
 
Media-AV
• Where are materials like videos, DVD, and music CDs located?
• Where can I get help in producing a digital movie? ...a powerpoint presentation? ...a graphic?
• Can I borrow any media equipment?
• How can I find out what media room my class is in?
• Where can I view a video or DVD?
• Where can I listen to a music CD?

Miscellaneous
• Where are the restrooms located in the library?
• How can I get a student job in the library?

Wordprocessing, Printing & Copying
• Where can I type a paper?
• Are there copy machines in the libraries?
• Can I make a paper copy of an article that's on microfilm or fiche? 
• Can I print from the computers in the library?
• Is there a scanner that I can use in the library?

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