Robert Coppenrath

Robert Coppenrath, Information Technology

Robert Coppenrath, Information Technology

Help Center & Desktop Support Manager
Phone:
978-934-2686
Fax:
978-934-4012
Office:
University Crossing, Suite M50

Biosketch

Bob manages the operations and staffing of the Information Technology Help Centers and Desktop Support groups across three campus locations and is responsible for the timely and effective response to web submissions, phone calls, email, voice mail, and in-person requests for technical support from faculty, staff and students. As a member of the UMass Lowell IT Technology Cabinet and the Computer Replenishment Committee, Bob assists in the assessment of information technology needs on campus and the development and documentation of Information Technology policies and procedures for the University.