Nicole Clarke, Information Technology
Enterprise System Analyst
As an Enterprise Systems Analyst, Nicole provides technical, analytical and functional support of IT infrastructure systems and applications. Nicole’s responsibilities include requirements analysis and definition, maintenance, continuous improvement of existing systems and a strong commitment to customer service. Areas of support include the campus-wide Email system, Directory services, Email Listserv, Identity Management (IdM), IT File Shares and Directories, the Emergency Notification System (Rave), the Secure File Transfer/Collaboration product (shareit.uml.edu) and IT webpage support.
Nicole has a bachelor’s degree in Math/Computer Science from Providence College. She has worked in Information Technology for over 25 years, the last 16 here at UMass Lowell.