Information For...

General Audience

Quality DI educational materials are available for user support.  These printable and interactive online tools are developed in partnership with the UMass system and are available 24 hours per day.  

Documentation and Job Aids (designed for printing)

Manuals and Quick Reference Guides

Description
WebNow Quick Reference Guide (pdf)

This will provide quick steps on the following:

• Navigation

• Searching for Documents

• Queues  

WebNow Fact Sheet (pdf)

 This contains details surrounding key functionality for Graduate Program Coordinators:

• Navigation

• Workflow 

ImageNow Quick Reference Guide (pdf)

This will provide quick steps on the following:

• Navigation

• Searching for Documents

• Linking

• Workflow 

Interactive Training Tools (designed for online viewing)

UPK (About UPK tool)

Description

WebNow Fundamentals (UPK)Basic navigation of the system, including how to login and search for documents.
WebNow Document Management (UPK)Review and process a document in your workflow queue.
ImageNow Fundamentals (UPK)Logon, navigate and search for documents.
ImageNow Document Management (UPK)

Process documents and manage them in your workflow queue. (Note: Access to workflow queue functionality depends your user security).

Video/ScreencastDescription
Understanding WebNowWebNow provides a secure means of storing and sharing important business documentation. This screencast provides a general overview of the WebNow application including basic screen layout, login procedures and navigation steps.
Viewing a DocumentThe WebNow Viewer provides you with various options, including zooming in and out of a document, navigating through document pages, and viewing document properties.  Additional functionality such as applying annotations will be available depending on your user security.
Searching for documents and creating filtersThe WebNow application provides powerful tools that aid the search for business documents. This screencast demonstrates the basic and advanced search functionality of WebNow including searching with simple and multiple criteria and the creation of saved search filters for repetitive searches.
Emailing an Application Link for ReviewWebNow allows users to create a Uniform Resource Locator (URL) for each document scanned into the system. These URLs are in essence links to the location of that document which can be sent via e-mail from one user to another. This screencast defines the navigation steps for creating and e-mailing URLs associated with Graduate Admissions Application Documents.
Document NavigationWebNow’s Viewer is the module Graduate Program Directors will use when viewing  Admission Documents and those associated business application documents that have been linked to them. This screencast describes the navigation steps for accessing document you wish to view and module tools provided including applying annotations, zooming, and sorting documents and working within the workflow.