Programs

Training Classes and Workshops

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ProgramDescriptionLocationDate/Time
Lasting Impressions: Providing Excellent Customer ServiceThe University of Massachusetts Lowell is committed to creating a quality service environment that encourages excellence, mutual respect, open communication, informed decision making, innovative problem solving and accountability. At every point of contact, we can make a positive difference. This workshop will provide you the opportunity to explore the components of excellent service and explore, discuss and practice skills that will support the university's commitment to provide excellent service.

Facilitator: Lee Ann Alden, Senior Workplace Learning & Development Specialist


WAN-305;5/1/2014 8:30 AM - 12:00 PM
Search Committee TrainingIn this training, participants will gain an understanding of roles and operating principles of the Search committee as well as understand how a strategic search process is conducted.

Facilitators: Search Advisors
DUG-105;5/2/2014 3:00 PM - 5:00 PM
SOU-240;6/6/2014 9:00 AM - 11:00 AM
WAN-305;7/8/2014 3:00 PM - 5:00 PM
DUG-105;8/8/2014 9:00 AM - 11:00 AM
SOU-240;9/11/2014 3:00 PM - 5:00 PM
WAN-305;10/8/2014 9:00 AM - 11:00 AM
SOU-240;11/6/2014 3:00 PM - 5:00 PM
SOU-240;12/11/2014 9:00 AM - 11:00 AM

Locations

Key: Building Codes