Department of Facilities Management

How Can We Help You?

The Department of Facilities Management brings the services, skilled personnel and experience needed to ensure the UMass Lowell campus serves the needs of students, faculty and staff. Let us know how we can assist you.

Make a Service Request

Submit your request for services via our easy-to-use online form. We'll respond promptly. You can use the form for requests and inquiries such as:

  • Requesting minor repairs
  • Adjusting room temperature
  • Changing locks

Project Updates

Get more information on one of our ongoing projects, such as:

  • Current project status
  • Contact information for the project manager
  • Projected completion date

Get Maps and Floor Plans

Visit Facilities Information Systems for maps, floor plans, 3D models and other information about the campus environment.

Other UMass Lowell departments that handle related requests:

Information Technology & Phone System Requests

978-934-HELP (4-4357)

Parking Services


Department of Environmental Health and Safety


Police Department

On Campus:
ext. 4-2911  
Off Campus:

Non Emergency
On Campus:
ext. 4-2398  
Off Campus: